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Privacy Policy

X-Alpha.ai Privacy Policy
  1. 1.
    Introduction
At X-Alpha.ai, we prioritize privacy. By signing up for, accessing, or using any X-Alpha.ai websites, which includes all features, functionalities, applications, and software associated with our services (collectively referred to as the “Website”), we collect and store personal information ("Personal Data"). This is crucial for providing our advanced AI-driven services. We commit to managing and safeguarding your Personal Data with transparency.
This Privacy Policy details how we collect, use, share, and protect your Personal Data. It forms a part of our Terms of Service (link to be inserted) and elaborates on our Personal Data handling methods. For queries or suggestions, contact us at [email protected]
If you are not comfortable with your Personal Data being collected, shared, or disclosed, please refrain from using our Website and services.
  1. 2.
    Personal Information We Collect
Adhering to a privacy-first principle, we collect only essential information. Below are the categories, examples, sources, and purposes of the Personal Data we gather:
  • Identification Information: Such as name, email, and user ID. Collected directly from customers for account management, security, and marketing (if opted-in).
  • Usage Data: System activity and page visits, collected indirectly for analytics and service improvement.
  • Device Information: Hardware and operating system details, collected indirectly for analytics.
  • Internet Activity: IP address and domain name, gathered indirectly for security and analytics.
  • Geolocation Data: Device location information, collected indirectly for analytics.
  • Correspondence: Information from interactions with customer support and messages, collected directly to address issues and improve services.
  1. 3.
    Retention of Personal Information
We keep Personal Data only as long as necessary for the intended purposes.
  1. 4.
    Use of Personal Information
Personal Data is used for providing service access, legal compliance, security, customer support, marketing, and other business purposes.
  1. 5.
    Sharing of Personal Information
Without explicit authorization, we do not sell or communicate your Personal Data, except as described in this policy. We may share Personal Data with law enforcement for legal compliance and with potential business acquirers.
  1. 6.
    Cookies & Trackers
Cookies and tracking tools are used for website functionality, analytics, fraud prevention, and marketing. Cookies can be blocked in browser settings.
  1. 7.
    Data Protection
We take significant measures to protect your Personal Data, although absolute security cannot be guaranteed.
  1. 8.
    Data Protection Rights Under GDPR
For European residents, we respect GDPR rights, including access, rectification, erasure, and data portability. Contact us to exercise these rights.
  1. 9.
    Data Protection Rights Under CCPA
California consumers have rights under the CCPA, such as the right to know, delete, and opt-out of the sale of Personal Data. To exercise these rights, contact us.
  1. 10.
    Social Media
Social media features on our Website are governed by their respective privacy policies.
  1. 11.
    Third-Party Links
Our Website may contain external site links, each governed by its own privacy policy.
  1. 12.
    Children’s Privacy
Our Website is not intended for children under 18, and we do not knowingly collect data from them.
  1. 13.
    Changes to Privacy Policy
This policy may be updated to reflect changes in our data practices. Continued use of our Website post-changes implies acceptance.
  1. 14.
    Contact Us
For questions about this policy or our data practices, reach out to us at [email protected]